Financial Services

Thank you for choosing FirstLight Health System for your care.

Patient Billing Information
It is our goal to process your hospital bill correctly and in a timely manner. Our staff will file claims for you with your health insurance carrier or other programs such as Medicare and Medicaid. We need your help to collect needed information and other requirements to obtain coverage or assistance. Please bring your insurance card and any authorizations required under your health plan when you come to the hospital.

After your insurance company pays us, we will send you a statement about any remaining balance you may owe. Insurance billing specialists are available to help you with any billing questions. Payment in full is due upon receipt of your statement. You may receive separate bills for physician services, such as professional interpretation by a radiologist or specialty physician consultation. These charges are not billed by our facility. If you have questions about these charges, please call the telephone number listed on that bill.

Payment Arrangements
If you are unable to pay your balance in full, please contact a patient account representative immediately to make payment arrangements. You may call us at 320-225-3340 or toll-free at 800-245-5671 to set up payment arrangements.

Financial Aid
Financial aid will be offered to insured and uninsured patients that meet the criteria outlined in our financial assistance policy. An application may be picked up in the business office or can be mailed to you upon request. Proof of income will be required to determine if you qualify. A portion or the entire amount of your charge may qualify for this write off.

Uninsured Discount
A discount will be automatically provided for medically necessary services to any patient without health insurance.

Financial Assistance
If you do not have healthcare coverage, please talk to a patient account representative for assistance.

Business Office
For more information or applications for these programs, please stop in or call the Business Office. Our Patient Services Representatives are available from 8 a.m. – 4:30 p.m. Monday – Friday, to help you with your questions. You can reach one of our trained representatives at 320-225-3340, or you can stop by the Mora Clinic to meet in person.

We accept a variety of
payment options including:
  • Visa
  • American Express
  • MasterCard
  • Discover
  • Cash
  • Check
  • Money Order
We also accept many different insurances including:
  • Aetna
  • Assurant
  • BCBS of MN
  • Cigna Health
  • Davis Vision
  • Delta Dental
  • Eyemed
  • First Health/Coventry
  • First Plan of MN
  • Great-West Healthcare
  • HealthPartners
  • Humana
  • Medica
  • Medicaid/Medicare
  • Metropolitan Health Plan
  • MultiPlan
  • Optum Health Vision
  • Partnership Health Plan
  • Patient Choice
  • Preferred One
  • PrimeWest
  • Sanford Health Plan of MN
  • SelectCare/LaborCare
  • South Country Health Alliance
  • Tri Care
  • UCare MN
  • Unicare
  • United Behavioral
  • United Health Care
  • WEA Wisconsin
  • Wisconsin Physician Services
Insurance coverage varies based on your individual insurance plan. Please talk with your insurance company for more information about specific services.